Dear Client, Associate or Vendor,
We think it is important to share our values and goals with our stakeholders, and this document "paints the picture" of our vision and the company we are striving to become. We still have some work to do, but we believe we are making steady progress. If you are a current or potential customer, associate, or vendor, and you have comments or suggestions about our vision, please feel free to email me.
— Mike Starovich, Owner & Founder
At Star Auto Authority, we are committed to protecting the choice, safety, and mobility of every driver. We represent choice because we believe drivers should be free to decide for themselves where to go for their mechanical and collision vehicle care. We represent safety by working relentlessly to provide parts and services designed to last longer, perform better, and keep everyone on the road safe and secure. And we represent mobility by giving everyone the ability to get to work, travel the country, and live their lives as they choose.
We realize that by delivering an exceptionally positive auto service experience at a fair price, we benefit our clients, ourselves, our families, and our communities.
Value #1: The key measure of our success will be customer satisfaction.
Value #2: Our teammates are top-notch professionals and will always be treated with respect and dignity, and they will be rewarded for their results.
Value #3: Our leadership will be of the highest quality.
Value #4: Our operation will be among the most efficient and effective in the industry.
Value #5: We will be a responsible and contributing member of our community.
Contact Us for More Info on What We Believe